Grid session surfaced three owners who thought someone else owned the same journey—worth the afternoon alone.
— Daniel
Reporting
Orchestration Grid
Orchestration Grid is a card-based canvas that inventories active journeys, their owners, and the reaction thresholds that pause or accelerate each path. It is deliberately tactile so workshops stay grounded.
- Owner chips with accountability notes
- Threshold markers tied to live metrics
- BU swimlanes with overlap shading
- CSV backing for procurement-ready packs
- Workshop timer overlays for facilitation
Outcomes
- Visible ownership across overlapping journeys
- Fewer silent handoffs between BUs
- Threshold language standardised in playbooks
Responsible partner
Amelia Goh
Client Partner facilitating cross-team alignment.
Duration: 2 workshop days + async tidy
Format: Facilitated workshops
Indicative price: SGD 4,600 (informational)
Questions
It is a facilitated artefact with optional lightweight web canvas; heavy build-outs are out of scope.